All payments are processed securely through Paypal using a Paypal account. Don't hesitate to contact us if you're unsure of the process! Please see www.paypal.com for information on PayPal payments.
Debit and Credit card payments are securely processed through Stripe. Please se https://stripe.com/ for more information on Stripe payments.
The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges.
We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment.
It is your responsibility to cover return postage costs and to ensure that returned goods are packaged and shipped responsibly to avoid any damages.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Items will be dispatched within 2 days of purchase. All items will be sent via royal mail for those in the UK or for overseas purchases via Airmail.
Estimated delivery times are:
UK 1-2 days
Western Europe 2-5 days
Rest of Europe 5-10 days
Rest of World 5-14 days
Please note that the recipient of any products shipped outside the European Union may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt. If you are unsure about whether these charges might apply to your order, you should contact your local tax or customs authorities.